Welcome to feltfancystore.com! Our Shipping Terms are designed to provide you with detailed information about order processing and shipping. Please read the following terms carefully.
Processing Time All orders will be processed within 1-3 business days after confirmation. Processing time may be longer due to peak periods (such as holiday season). You will receive a confirmation email with tracking information after your order has been processed.
Shipping Methods We offer you a shipping method, Standard Shipping. The specific shipping available and costs will be displayed at checkout.
Shipping Costs Shipping costs are calculated based on the shipping method you choose and the total amount of your order.
Shipping Areas We currently ship worldwide. For international orders, please contact us for more detailed information.
Delivery Time Standard shipping is usually delivered within 3-7 business days (excluding processing time), actual delivery time may vary depending on your region and shipping method. Please note that during peak periods or inclement weather conditions, delivery time may be delayed.
Order Tracking Once your order is shipped, you will receive an email with a tracking link so you can track the status of your package in real time.
Undelivered Packages If your package is lost or undelivered during shipping, please contact us immediately. We will assist you in investigating and ensure that you receive an appropriate solution.
Wrong Address Please check the shipping address carefully when placing your order. If the package cannot be delivered due to providing an incorrect address, you will be responsible for the cost of re-shipping.
Customer Responsibility When confirming your order, you must ensure that you provide accurate contact and address information. We are not responsible for delays or delivery failures caused by customers providing inaccurate information.
Contact Customer Service If you have any shipping issues or questions, please contact us at the following: Email: cl@feltfancystore.com Phone: +1-423-419-4094 Thank you for choosing feltfancystore.com to shop! We will strive to provide quality shipping services to ensure that you receive your purchase as quickly as possible.
